LMS Setup & Customization

We provide end-to-end LMS setup, customization, maintenance, and administrator training so your team can deliver online training reliably and without the usual technical headaches.

We have deep skills and experience with many of the leading LMS platforms, and we’re LMS-agnostic—no single platform is the right fit for every organization. Each LMS has its own strengths, limitations, pricing model, user experience, reporting capabilities, integration options, and long-term maintenance considerations.

Our role is to help you make informed, balanced decisions and then implement a system your team can run confidently.

Contact / get started

Start here: https://simplemovement.ca/contact — submit the enquiry form and we’ll arrange a discovery call to discuss your objectives, constraints, learners, content, reporting requirements, technology environment, and preferred timeline.

What we do

• LMS selection & vetting: We begin with a needs assessment and typically evaluate multiple LMS options. We provide a balanced recommendation, a recommendation report, and an implementation roadmap.
• Technical setup & development: We manage the technical setup and configuration so your organization can launch training with confidence.
• Customization & branding: We tailor the LMS experience to reflect your organization’s identity and communication needs, including localization and multi-language setup when required.
• Curriculum and instructional design: We can adapt existing in-person training into modular online courses or build curriculum from scratch, including multimedia, quizzes, and assessments.
• Integrations & learning architecture: We design the learning/technical architecture and connect the LMS to other systems where needed (for example HRIS/payroll systems to update training completion records), and advise on the authoring tools and tech stack that best fit your goals.
• Maintenance & technical support: We offer ongoing support and maintenance options so your LMS stays reliable, current, and available year-round.
• Administrator training: We provide hands-on training so your staff can confidently manage users, edit content, generate reports, and troubleshoot common issues.

LMS selection support (how we help you choose)

Selecting an LMS is not only a technology decision—it is also a training, operations, reporting, communications, budget, and change-management decision.

Our LMS selection process may include:

• Needs assessment
• Stakeholder consultation
• Review of learner and administrator requirements
• Review of technical and integration needs
• Review of reporting and KPI requirements
• Review of accessibility and compliance considerations
• LMS shortlist development
• Platform comparison
• Recommendation report
• Implementation roadmap

Balanced-scorecard decision criteria

We help clients compare LMS options across criteria such as:

• Budget and licensing model
• Learner experience
• Administrator experience
• Reporting and analytics
• Completion tracking
• Assessment tracking
• Certificates and credentials
• Accessibility features
• Branding and customization
• Multi-language support
• Integration options
• Data and privacy considerations
• Scalability
• Vendor support
• Ease of maintenance
• Future growth potential

Technical setup & development (typical inclusions)

Depending on your platform and scope, setup and configuration may include:

• LMS configuration
• User roles and permissions
• Course categories and learning pathways
• Learner groups and cohorts
• Course upload and organization
• SCORM or xAPI package setup
• Assessment and quiz setup
• Completion tracking
• Certificates
• Notifications
• Reporting configuration
• Website connection where required
• Testing before launch

Customization & learner experience (typical inclusions)

Customization may include:

• Branding and visual customization
• Course landing pages
• Custom dashboards
• Learner pathways
• Language and localization configuration
• Multi-language setup
• Custom reports
• Analytics dashboards
• Certificates
• Email notifications
• Content organization and navigation improvements

Curriculum & instructional design (typical inclusions)

We help convert content into applied learning experiences that are easier to deliver, complete, and track. This may include:

• Curriculum mapping
• Learning outcomes
• Course and module structure
• Applied activities
• Quizzes and assessments
• Knowledge checks
• Multimedia learning assets
• Learner guides
• Facilitator supports
• Accessibility considerations
• Retention and engagement strategies

Integrations & learning architecture (typical inclusions)

Depending on the platform and project scope, integrations may include:

• Website integration
• HRIS integration
• Payroll system integration
• Single sign-on
• CRM integration
• User provisioning
• Completion records

We also advise on authoring tools, LMS structure, content formats, and the technical stack that best fit your learning goals and operating model.

Maintenance & technical support (typical inclusions)

Support may include:

• Platform updates
• Course updates
• User troubleshooting
• Content changes
• Reporting support
• Technical issue resolution
• Vendor coordination
• Accessibility improvements
• New course uploads
• Configuration changes
• Ongoing quality assurance

Maintenance support is especially useful for organizations that do not have dedicated internal LMS administration or technical learning staff.

Administrator training (typical inclusions)

Training may include:

• Managing users
• Assigning courses
• Editing course content
• Uploading resources
• Generating reports
• Tracking completion
• Managing certificates
• Troubleshooting common issues
• Updating learner groups

Our goal is to leave your team confident, not dependent.

What’s included in our core packages

LMS Selection & Setup

For organizations without an LMS, replacing an existing LMS, or preparing to launch online training for the first time.

• Needs assessment
• LMS platform vetting
• Shortlist of LMS options
• Balanced-scorecard comparison
• Recommendation report
• Implementation roadmap
• LMS technical setup and configuration
• Platform configuration
• User roles and permissions
• Course structure setup
• Branding & basic visual customization
• Reporting configuration
• Staff/administrator training

LMS Customization

For organizations that already have an LMS but need to improve usability, branding, reporting, learner experience, or technical configuration.

• Visual/branding customization
• Course structure improvements
• Learner pathway setup
• Language and localization configuration
• Multi-language support
• Custom reporting and analytics
• Certificates and completion rules
• Integration with third-party applications
• User experience improvements
• Accessibility improvements
• Staff/administrator training

LMS Maintenance

For organizations that need additional technical support beyond their internal capacity or vendor support allowance.

• Year-round technical support
• Platform monitoring and updates
• User and administrator support
• Course updates
• Content uploads
• Reporting support
• Technical troubleshooting
• Vendor coordination
• Accessibility updates
• Flexible billing cadence (weekly, monthly, quarterly, or yearly)
• Response-time options (1-hour, 12-hour, and 24-hour response choices) and variable request limits depending on the plan

Maintenance plans can be scoped weekly, monthly, quarterly, or annually depending on your organization’s needs.

How we work (high-level process)

1. Enquiry and discovery meeting: You complete the enquiry form, we schedule a call, and we document objectives, learner audiences, training requirements, compliance needs, accessibility expectations, reporting goals, integrations, budget, timeline, and current technical environment.
2. Needs analysis and roadmap: We map curriculum, learner requirements, technology stack, reporting needs, and implementation priorities, then create a roadmap that balances features, timeline, budget, internal capacity, and long-term sustainability.
3. LMS vetting and recommendation: We shortlist LMS options that match your requirements and agree on the target platform.
4. Development and customization: Our technical and instructional teams configure the platform, build the course structure, upload/author content, customize branding, configure reporting, and set up integrations where scoped.
5. Administrator training and pilot: We train administrators and support a pilot group to validate the learner experience, technical setup, reporting, and completion tracking before full launch.
6. Launch and maintenance: We support the live launch and can continue with a maintenance contract for ongoing updates, technical support, reporting support, new course uploads, and platform improvements.

What you should expect from us

• Clear recommendations: We translate your training, technology, and reporting requirements into a clear set of LMS options and a recommended path forward.
• Hands-on implementation: We handle setup, course builds, customization, reporting configuration, and implementation tasks so your internal team doesn’t need to do heavy technical work.
• Practical administrator enablement: We provide hands-on training so your staff can manage users, update content, generate reports, and troubleshoot common issues.
• Reliable support options: Multiple maintenance tiers are available with different response times, billing models, and request limits.
• Long-term learning partnership: We can continue supporting your organization as learning programs grow, reporting needs evolve, and LMS requirements change.

What we need from you (at project start)

To scope the work accurately, we may ask for:

• Project goals
• Learner counts
• Learner groups/audiences
• Existing training content and formats (video, documents, SCORM/xAPI packages, etc.)
• Video, document, or slide assets
• Required integrations (HRIS, payroll, SSO, CRM, website, etc.)
• Branding assets
• Language/localization requirements
• Accessibility requirements
• Reporting or KPI expectations
• Preferred LMS platforms (if any)
• Budget range
• Expected launch date
• Internal approval or procurement requirements

You do not need to have everything finalized before contacting us—we can help you identify what’s required during discovery.

Notes and limits

• We work with mainstream LMS platforms and will vet vendors that match your requirements. If you have a preferred platform, tell us in the enquiry form and we’ll evaluate whether it fits your learning, technical, accessibility, reporting, and budget needs.
• Pricing, timelines, maintenance plans, and service-level expectations are provided after scoping.

If you’re ready to start, submit the enquiry form at: https://simplemovement.ca/contact — we’ll reply with next steps and schedule the discovery call.