---
slug: "payment-and-billing"
title: "Payment & Billing"
template_kind: "custom-new"
template_version: "v2"
business_name: "Simple Movement Inc."
---

# Payment & Billing
## Quick summary

We don’t publish fixed prices or a single public payment policy for every project. Your projects are unique to you.  We are very talented - but our rates are very fair and we are transparent in all of our costing and time estimates.  In our discovery call, we begin by understanding what goals you are looking to achieve and align on the best paths forward. After our discovery conversation we send a written proposal and contract that include the detailed payment and invoicing terms for that project.

For billing questions, contact us at **learn@simplemovement.ca** or use our enquiry form on our contact page: https://simplemovement.ca/contact

## How customers start and how pricing is delivered

- Pick your service and submit the enquiry form to tell us about your project. We have a discovery call to right-size your goals and scope.
- After discovery we provide you with a written proposal and quotation that includes the scope, deliverables, and the financial terms (deposit, milestone payments, final payment, taxes where applicable).
- The proposal becomes binding once we and you sign the contract / agree in writing.

Customer-facing enquiry link: https://simplemovement.ca/contact

## What we already publish and how we handle documents

- **Contact & onboarding:** We publish an enquiry form and customer contact details so you can request a quote (email: **learn@simplemovement.ca**; phone: **+1 416-727-8472**).
- **Legal / electronic delivery:** Our Terms allow electronic communications and electronic signatures, so proposals, contracts, and invoices may be delivered and signed electronically.
- **Data handling:** We collect transaction and payment-related information as required to process work and may transfer enquiry form data into our CRM systems for client management.

Because we don’t publish one-size-fits-all payment rules, the exact billing mechanics for each project are stated in the proposal/contract you receive after discovery.

## Typical items you will see in our proposal/contract (what to expect)

When we issue a proposal and contract for your project, you should expect to find:

- A breakdown of costs and what is included in the quoted price.
- A payment schedule (for example: deposit up front, milestone invoices, final invoice on delivery) — the exact schedule is set per-project in the proposal.
- The invoice method (we deliver invoices electronically by email; electronic signatures and electronic delivery are permitted by our Terms).
- How taxes are handled (GST/HST or other applicable taxes will be shown on the invoice when relevant).
- Who to contact for billing questions (the billing contact or our accounts contact details will be shown on the invoice/proposal).

## What we do not publish on the website (and is specified per-client)

We do not publish the following as universal, public rules:

- Accepted payment methods (credit card, bank transfer, e-transfer, cheque, or other).
- The standard deposit/retainer amount or percent we require to begin work.
- A default invoicing schedule like “Net 30” or whether we invoice by milestone.
- Any standard late-payment fees, interest rates, or debt-collection policies.
- A public refunds or cancellation fee policy for projects.

Because these items are not published publicly, they will be specified explicitly in the proposal and contract we give you.

## How to get a quote and the billing info you need

- Start at our contact page and submit the enquiry form: https://simplemovement.ca/contact
- Or email us directly at **learn@simplemovement.ca** with a short description of your project and ask for a quote and our standard billing terms.
- In your enquiry, if you want a faster quote that already includes billing terms, tell us your preferred payment methods and whether your organization requires a purchase order or special invoicing details.

## What we collect and how we use billing data

- We collect transaction and payment-related information as needed to manage your account and process invoices.
- We may share enquiry form data with our CRM for client relationship management.
- Our Privacy Policy explains how we store and use personal and payment data and how you can request access or deletion of personal data.

Useful links:

- Contact / Start a project: https://simplemovement.ca/contact
- Terms of Service: https://www.simplemovement.ca/legal/terms
- Privacy Policy: https://www.simplemovement.ca/legal/privacy-policy

## If we decide to publish standard billing rules on the website

If we decide to make standard billing rules public (for example, a default deposit percentage, accepted payment types, or a default net term), we would publish a short Payment & Billing section that includes:

- Accepted payment methods and how to pay online
- Default deposit/retainer and milestone schedule examples
- Invoice delivery method and standard terms (Net X)
- Late payment policy and dispute contact
- Refund/cancellation terms for projects