--- slug: "hours-and-timing" title: "Hours & Timing" template_kind: "custom-owner-edit" template_version: "v2" --- # Hours & Timing ## Quick contact and follow-up - **Email:** learn@simplemovement.ca - **Phone:** +1 416-727-8472 - **Mailing address (for contracts or legal mail):** 123 Balmoral Ave N, Hamilton, ON L8L 7R7 - **Location:** Hamilton, ON - **Book Call:** We receive inbound inquiries by email and phone. When you submit a message via our contact page or email, we will be in touch with you shortly by email. - **Contact page:** - **Have a project you'd like to discuss?** ## How we handle inquiries - **General inquiries:** Email learn@simplemovement.ca or call +1 416-727-8472. We confirm receipt and follow up by email. - **Privacy- or legal-related correspondence:** Email learn@simplemovement.ca. You can also use our mailing address for contracts or legal mail. ## Support & paid SLA options (where available) For our LMS setup/support services, we offer selectable support tiers with: - **Response-time options:** 1-hour, 12-hour, or 24-hour response time - **Request limits:** options range from **1 request** to **unlimited requests** (depending on the package) If you purchase a specific SLA tier, please refer to your service agreement for the exact response window and request limits that apply to your package. ## Typical scheduling expectations We accept inquiries by email and phone and will follow up by email. At this time, we do not publish routine office hours or standard project-duration timelines for common engagements (such as LMS setup or course production). ## How to book meetings or start a project To start the conversation, use our contact page: - https://simplemovement.ca/contact If you are discussing an LMS or support package, please tell us which SLA level you prefer (1-hour / 12-hour / 24-hour) so we can include it in your proposal.